Terms of Service

Effective date: March 27, 2026

These Terms of Service ("Terms") govern your access to and use of the Tiny Shops platform ("Service") operated by Tiny Shops ("we", "our", "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Tiny Shops is a software-as-a-service (SaaS) platform that enables merchants ("Merchants" or "you") to create and operate online stores as Telegram Mini Apps. Tiny Shops provides the platform infrastructure; each Merchant independently operates their own store and is solely responsible for the products, services, and content they offer.

2. Eligibility

  • You must be at least 18 years old to use the Service.
  • You must own or have the legal right to use the Telegram bot token you provide during setup.
  • You may have one account per Telegram identity. Multiple accounts for the same individual are not permitted.
  • By registering, you represent that all information you provide is accurate and complete.

3. Acceptable Use

You agree not to use the Service to:

  • Sell or promote illegal goods or services in your jurisdiction or any jurisdiction where your customers reside.
  • Send unsolicited commercial messages (spam) to Telegram users.
  • Distribute child sexual abuse material (CSAM) or any content that exploits minors.
  • Commit fraud, impersonate others, or engage in phishing.
  • Violate Telegram's own Terms of Service (telegram.org/tos).
  • Attempt to reverse-engineer, hack, or disrupt the platform infrastructure.

Violation of these rules may result in immediate account suspension without refund.

4. Subscription & Billing

4.1 Plans

The Service offers a free plan with limited features and a Pro plan with expanded capabilities. Current pricing is displayed in the app and on the pricing page.

4.2 Telegram Stars

Pro subscriptions are billed in Telegram Stars (XTR), Telegram's native digital currency. Telegram Stars are non-refundable once transferred, in accordance with Telegram's own policies. By initiating a Stars payment, you acknowledge and accept this non-refund policy.

4.3 Billing Cycle & Renewal

Subscriptions renew automatically at the end of each billing period (monthly or yearly) unless cancelled. Cancellation stops future renewals but does not provide a pro-rated refund for the current period.

4.4 Price Changes

We reserve the right to change subscription prices with at least 30 days' notice. Continued use after the price change takes effect constitutes acceptance of the new pricing.

4.5 Free Plan Limits

Feature availability on the free plan may change. We will provide reasonable notice of material reductions.

5. Merchant Responsibilities

As a Merchant, you are solely responsible for:

  • The legality of the products and services you sell, including compliance with consumer protection, tax, import/export, and other applicable laws in your jurisdiction and your customers' jurisdictions.
  • Providing accurate product descriptions, pricing, and fulfilment.
  • Handling customer complaints, returns, and refunds for your store's transactions.
  • Complying with applicable data protection laws regarding your customers' personal data that you process through your store.

Tiny Shops is a platform provider and is not a party to transactions between you and your customers.

6. Intellectual Property

Tiny Shops retains all intellectual property rights in the platform, including its software, design, and documentation. You retain all rights to the content you upload to your store (product images, descriptions, etc.). By uploading content, you grant Tiny Shops a limited, non-exclusive licence to display and serve that content solely to operate your store.

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.

To the maximum extent permitted by applicable law, Tiny Shops is not liable for:

  • Lost revenue, lost profits, or lost sales.
  • Data loss or corruption.
  • Indirect, incidental, special, consequential, or punitive damages.
  • Any damage arising from Telegram platform outages or changes to Telegram's API or policies.

Our total aggregate liability to you for any claim arising from or related to the Service shall not exceed the total fees you paid to us in the three (3) months preceding the claim.

8. Termination

You may cancel your subscription and close your account at any time. Tiny Shops may suspend or terminate your account if you violate these Terms, with or without prior notice depending on the severity of the violation. Upon termination, your store and associated data will be scheduled for deletion after a 30-day grace period.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to provide advance notice of significant changes.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which Tiny Shops is incorporated, without regard to conflict of law principles. Any dispute that cannot be resolved informally shall be submitted to the competent courts of that jurisdiction. EU consumers retain the right to bring proceedings in their country of residence.

11. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Tiny Shops regarding the Service and supersede all prior agreements.

12. Contact

For questions about these Terms: hello@tiny-shops.com

← Back to setup

Terms of Service | Tiny Shops